Sunday, April 18, 2010

Zune subscription - Error C00D0BBE - Zune software can't verify usage rights

File under “I hope you can learn from my mistakes”

I had downloaded 3 or 4 albums for a certain band using the Zune subscription. I noticed that the release year was all the same for the albums, and it was not the year that most of them came out originally. There are several possible explanations for this, for instance reissue. I didn’t even bother to track that down. However I wanted to listen to them in order, so I changed the release year in the Zune media player, which is as simple as clicking on the picture of the album and choosing edit from the resulting context menu. I would guess this probably affects the mp3 file properties as well as the Zune metadata database.

Unfortunately I didn’t start to listen to them right away, thus it took me a really long time to connect the error message I got when I tried to play them later, “Error C00D0BBE - Zune software can't verify usage rights”, with the fact that I had changed the album/song properties.

Once I did I just deleted the albums and re-downloaded them, which fixed the problem right away. It’s possible just changing the year back might have fixed them but I doubt it, and didn’t want to mess with that.

Even though I understand what caused the problem, I still consider this a bug or a shortcoming.

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