Follow-up to WOOT Ripoff: Energizer XP8000 battery

My earlier blog post was at: http://iponderus.com/2010/08/woot-ripoff-energizer-xp8000-battery.html

This particular saga is still not over, however there have been some more developments.

First, I opened a support ticket with Energizer, because the tip wasn’t in the box, and their web site showed the tip (kind of), but would not let me order it as part of my free plan. They were horrible. I don’t know what the backstory is in terms of cost or development or technical problems, but what it comes down to is the tip doesn’t come in the box (that was something Woot was doing). It’s not available as part of the free tips, instead they want you to pay TWENTY dollars for it. They are nuts, and they weren’t particularly customer-friendly about it either. Classic bait and switch. They’ve certainly lost my trust and respect. The whole battery package from Woot was only ~$40!

So I opened a support case with Woot. Within a day I had an email telling me they would send me the tip, just that easy. Now I feel horrible about the title of this post! Energizer is the evil company here, not Woot. Woot rocks!