Just a little note to all of the companies who are wondering why since I am such a forward-thinking, internet-savvy, cutting-edge type of guy how come I’ve never taken advantage of all their generous offers to swap my paper statements for electronic ones, “You need to understand the slight difference between ‘better for you’ and ‘better for me, your paying customer’. The very same day it’s actually easier, or more secure, or more reliable, or more functional, or cheaper FOR ME, I’ll switch!”.
Hey I’ve got an idea, how about direct URLs to my statement, instead of taking me to your homepage, asking me to sign in, and then giving me a vague and wrong set of instructions on what to click on to find my statement, from which I can try to deduce which one I am actually there to get.
Or how about this? Just email me my statement as a PDF. Secure it with some encryption and a password as appropriate.
Why do I even have to say all this?
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